Privacy Policy

We take your privacy seriously, which is why we have created this Privacy Policy. It's a simple document that explains how we collect, use, store, and protect the information you provide when using our platform.

Purpose of the Privacy Policy

This policy aims to inform users about their data rights and how we handle personal information. By reading this document, you'll understand what happens with your data and why we need it.

Scope of Application

This policy applies to all users who access our services, including online gaming and other features. When you use our platform, you agree to abide by the terms outlined in this Privacy Policy.

Consent Clause

By using our site and services, you consent to the practices described in this Privacy Policy. We strive to maintain a neutral, professional tone throughout this document.

Data We Collect

• Personal Information:
  • name
  • email address
  • date of birth
  • address
  • other similar details
• Account Info:
  • username
  • password
  • payment details
• Technical Data:
  • device information
  • IP address
  • browser type and version
  • cookies
• Usage Data:
  • site activity logs
  • login history
  • game interactions and preferences

How We Use Your Data

• Creating and managing accounts to provide a secure gaming experience.
• Processing deposits and withdrawals in accordance with our payment terms.
• Providing customer support through various channels, including email and live chat.
• Monitoring bonus eligibility and responsible gambling practices.
• Improving the site's functionality, user experience, and overall performance.
• Fulfilling legal and regulatory obligations as required by applicable laws.

Cookies and Tracking

We use cookies to enhance your experience on our platform. Cookies are small text files that store data about your interactions with our site. There are different types of cookies:

• Essential cookies: necessary for the functioning of our site, such as logging in and remembering preferences.
• Analytics cookies: help us understand how users interact with our platform, enabling us to make improvements.
• Marketing cookies: used to deliver targeted advertisements based on your interests and browsing history.

You can manage or disable cookies through your browser settings. However, please note that some features may not function correctly without them.

Legal Basis for Processing

• Contractual necessity: we need to collect and use your data to provide our services.
• Legal obligations: we must comply with applicable laws and regulations, such as anti-money laundering requirements.
• Legitimate interests: we have a legitimate interest in improving our platform, providing customer support, and ensuring responsible gambling practices.
• User consent: by using our services, you give us permission to collect and use your data for the purposes outlined above.

Data Sharing and Disclosure

• payment processors
• gaming providers

We do not sell personal data. However, we may disclose information where legally required or necessary to protect our rights.

Data Storage and Retention

We store your data securely on our servers, with regular backups to prevent loss in case of technical issues. We retain your data for as long as is necessary to provide our services and comply with applicable laws.

Security Measures

• SSL encryption
• access controls
• authentication processes
• monitoring for unauthorized access

Your Rights

• Access to your data
• Update or correct your data
• Delete your account and associated data (in certain circumstances)
• Withdraw consent for processing
• Object to the processing of your data in specific cases

To exercise these rights, please contact our support team at support@ert.

International Data Transfers

We may transfer your data outside your country or EEA, depending on the service providers we work with. In such cases, we use Standard Contractual Clauses to ensure that your data is protected in accordance with applicable laws.

Third-Party Services

External links and services have their own privacy policies. We are not responsible for external content and recommend reviewing the individual policies of each third-party provider.

Policy Updates

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through email or on our platform. Continued use of our services means that you accept these updates.

If you have any questions or concerns about this Privacy Policy, please do not hesitate to contact us at [email protected].